Cultural Management Lessons:

Jefferies Jiang
2 min readJun 2, 2024

Understanding Audience Dynamics:

  • Taylor Swift has an in-depth understanding of her audience. She interacts with fans on social media, listens to their feedback, and tailors her content to meet their preferences.
  • Lesson: Engage with your audience to understand their needs and preferences. Use this knowledge to create content or products that resonate with them.

Creating Relatable Content:

  • Her music often reflects personal experiences and emotions, which makes it relatable to a wide audience.